With our marketing and media analyses, we take a thorough look at our clients’ media strategies – and those of their competitors. This ensures that we are well equipped to embrace future strategic developments. A forecasting team analyses the online and offline channels based on market media studies for the relevant sector.
Consumer Insights
A comprehensive knowledge of its own target audience is highly relevant for any company and this is increasingly emerging as a key determiner of success. One of the key challenges in our work is developing a holistic understanding of consumers’ desires, requirements and actions. We examine entire sectors and identify some surprising 360° consumer insights that help us to develop strong and innovative media strategies for our clients’ brands.
Efficiency can be improved by precisely addressing target audience segments to reduce wastage, thus making better advertising investments by aiming to only connect with target audience segments that are relevant to our clients’ brands. Our task is to indicate which media, product and marketing-related measures can offer greater reach in each segment and generate more added value per customer while ensuring that no relevant customer groups are excluded. We can provide a clear overview of these plannable target media audiences for our clients to improve the understanding that their marketing, sales and customer service departments have of their own customers.
With our customer journey analysis, we show which contact points our clients’ target audience access and visit during the purchasing process. Every target audience comes into contact with a brand at numerous points both online and offline. The trick is to reach them at the right time and in the right place with the right message.
As part of touchpoint analysis and optimization, we examine the different phases in the purchasing decision-making process by order of relevance to the target audience. In doing so, we show how you can most effectively split a given budget across the individual channels to achieve maximum impact on a target audience.
Trend & Innovation Research
What are the current general media trends? Which ones are relevant for our clients’ brands? How are innovations likely to develop and what challenges, opportunities and risks will result? We track micro- and macro-trends across sectors and countries, evaluate the challenges and opportunities they present and use this to derive recommendations for action.